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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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William Luther

July 29, 2026

5  out of  5
rating by William Luther
"Rocco and his team are extremely professional and personable. They take the time to explain the options available and their recommendations for my home and auto policies. They send me timely notifications and make my life easier. Their personal touch is what maintains loyalty with so many insurance options available to the consumer. That connection makes all the difference."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Kathleen Clair

July 21, 2026

5  out of  5
rating by Kathleen Clair
"Rocco Casinelli is an excellent insurance agent. He is responsive to ongoing inquiries about existing coverage and good at educating us on products that we can consider given changes that occur in our lifecycle.

We have been fortunate to have Rocco as for agent for nearly 30yrs and plan on keeping it this way."
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Juli Knapp

July 16, 2026

5  out of  5
rating by Juli Knapp
"LOVE these folks! I have been an insured with Rocco Casinelli for well over a decade and have always referred my friends and associates. I am writing this today because I needed some help making sure that all was in order. I spoke with Valerie, who was exceptional in providing immediate solutions to everything I needed, and is the impetus for this review. In the easiest and also in the most difficult of circumstances I can always count on the Casinelli State Farm family to take care of me and everything all around me. They have my highest recommendation, which is never given lightly. If you are seeking a family of folks that you can count on for insurance needs, look no further."
We responded:
"Thank you so much for the 5 stars, Juli! We truly appreciate your feedback and are always happy to help whenever you need us. "
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B K

July 14, 2026

5  out of  5
rating by B K
"The process for switching insurances was so seamless. I saved a good amount of money switching over from Geico. Valerie was very helpful. She did a great job explaining coverage details and the difference in policies."
We responded:
"Thank you so much for the 5 stars, B! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Matthew Kekacs

July 8, 2026

5  out of  5
rating by Matthew Kekacs
"Great experience answered all my questions no problem very personable."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Rocco Casinelli’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Joel Zaremby

June 24, 2026

5  out of  5
rating by Joel Zaremby
"I have used Rocco and his team for my insurance needs for over 20 years. In all that time I have never had a need to check out other insurance companies. Rocco provides immediate answers to my questions and is always helpful and available. Kudos to Casinelli Insurance."
We responded:
"Thank you for the amazing review, Joel! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Terrie Langer

June 22, 2026

5  out of  5
rating by Terrie Langer
"We have been with Rocco and State Farm for 19 years. Very happy with the service. Rocco is always just a phone call away!"
We responded:
"Terrie, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Rocco Casinelli’s Team!"
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Dan Lenhart

June 20, 2026

5  out of  5
rating by Dan Lenhart
"Rocco has coached his staff to become highly professional and knowledgeable. The agency has been helping with our family insurance needs for over 25 years.
They are responsive and a pleasure to work with. The guidance throughout the claims process has been informative and very fair and consistent."
We responded:
"Thank you for the amazing review, Dan! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Jani Caroli

March 2, 2026

5  out of  5
rating by Jani Caroli
"Dear Valerie, I want to reiterate my appreciation for your perseverance and diligence in helping me find the key to solve a charge issued by an other insurance company. Your commitment is truly exemplary.
Many thanks.
JC"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Rocco Casinelli’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Liz Holcomb

November 2, 2025

5  out of  5
rating by Liz Holcomb
"After experiencing a car accident, the service I received from State Farm was exceptional! From Start to Finish, the process was complete in less than 8 days, prompt, professional, polite, caring members. Appreciate each of you! Rachel, Tonnice, Jonathan & Rocco - You helped make a very unpleasant experience bearable, as it was clearly evident that you had every step covered through the process. Thank You!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Aron Smith

July 27, 2025

5  out of  5
rating by Aron Smith
"Rocco was able to find me a better deal on my auto insurance than any other insurance company. I decided to try my luck with homeowners policy through State Farm. $2000 lower with the same coverage! Great customer service. Rocco really know the business"
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Brian Honyotski

June 27, 2025

5  out of  5
rating by Brian Honyotski
"Fran was very helpful and went over all the options and detailed what was included on my new home policy!"
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Tammy Wingertzahn

April 29, 2025

5  out of  5
rating by Tammy Wingertzahn
"We have been loyal customers of Rocco Casinelli - State Farm Insurance for many years. Rocco and his staff are always available to help with any insurance needs. We have both our home owners and car insurance with Rocco. We highly recommend him!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Emily Centinaro

April 28, 2025

5  out of  5
rating by Emily Centinaro
"Great service! Fran answered all my questions and was patient, kind, and funny. Great conversation, definitely recommend!"
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Barbara Mandel

April 10, 2025

5  out of  5
rating by Barbara Mandel
"I have been a customer for several years and have had my home & cars as well as all my business real estate properties with Casinelli. Rocco and his team of professionals are competent, diligent, patient and an absolute pleasure to work with. Highly recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Pete Mateo

April 10, 2025

5  out of  5
rating by Pete Mateo
"I've had state farm with Rocco casinelli for over 20 years best insurance agents in ct hands down always very helpful and guide you thru anything you need to know about insurance compliance"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Alex Alan

April 10, 2025

5  out of  5
rating by Alex Alan
"Casinelli Insurance has been great to work with—super easy and responsive. Fran has been especially helpful and made everything smooth from the start. Highly recommend if you're looking for solid, friendly service!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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sonila bollguri

April 10, 2025

5  out of  5
rating by sonila bollguri
"Thank you so much for your excellent service, patience and consideration of my insurance needs. Very nice people who works in there"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Edwin Oliva

February 14, 2025

5  out of  5
rating by Edwin Oliva
"VALERIE is very professional
100% recommend this place to have insurance"
We responded:
"Hi Edwin, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thank you, Valarie, at the Casinelli Insurance Agency"
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JoAnn Dalessandro

August 6, 2024

5  out of  5
rating by JoAnn Dalessandro
"Needed an insurance card asap for a vehicle we needed to get registered for our company. I tracked down Rocco and he immediately sprung into action and guess what? He emailed me the insurance card within 10 minutes. Really appreciate the way he got this done. Thanks Rocco. That is why we stick with you and your services."
We responded:
"You are very welcome. "
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Blake Norton

August 1, 2022

5  out of  5
rating by Blake Norton
"Very professional - will consider in the future"
We responded:
"Thanks Blake. We look forward to working with you again soon!"
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Kevin Wing

February 27, 2022

5  out of  5
rating by Kevin Wing
"Excellent service and staff! They're good at their job! Staff knows a lot about what you need to get whatever claim is needed for you. Been to many insurance companies and this particular location with Rocco is the best!"
We responded:
"Hi Kevin, thank you very much for letting us know. It's a pleasure to work with you!"
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Tom Murphy

January 7, 2021

5  out of  5
rating by Tom Murphy
"I recently needed to price an Error and Omissions liability policy during negotiations with a customer. Of course, it came up on New Year's Eve! I called State Farm who cover my general liability (very satisfactorily). I was lucky enough to get Rachel Krystopowicz. She helped me through the application and guided me through what information was needed. She was patient, pleasant and thorough,"
We responded:
"Hi Tom! Thank you very much for taking the time to write this. We’re happy to hear you had such a positive experience with the new application and we look forward to helping you again! Stay safe."
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Amanda Davies

September 3, 2020

5  out of  5
rating by Amanda Davies
"Great experience here! I got the honor of speaking to Rachel about switching my insurance. She was very kind, patient, and helpful! Very satisfied with my insurance!!!"
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LoFi Cowboys

September 3, 2020

5  out of  5
rating by LoFi Cowboys
"Was looking to switch insurances a few weeks back.... Talked to Rachel, who was very nice and extremely helpful! Pretty much instant quote and everything. Super happy with my current insurance!!!"